Last Updated: June 17, 2025 | Effective Date: June 17, 2025
👋 Introduction
Welcome to Tyteen, a Pharma Field Force Management application developed by iDealocean Technologies. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.
By using Tyteen, you agree to the collection and use of information in accordance with this policy.
📋 Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, mobile number
- Account Information: Username, password (encrypted), user role
- Location Data: GPS coordinates during active work sessions (only when app is in use)
- Usage Data: Visit logs, doctor visit records, daily plans, reports
- Device Information: Device type, operating system version
🎯 How We Use Your Information
We use your information solely for the following purposes:
- To provide and maintain the Tyteen app functionality
- To track Medical Representative (MR) visits to doctors
- To generate sales and performance reports for authorized administrators
- To send app-related notifications and updates
- To improve our services and fix technical issues
- To verify user identity and manage role-based access
📍 Location Data
Tyteen uses your device's GPS location for the following business purposes:
- Recording the geographic location of doctor visits by Medical Representatives
- Live location tracking of MRs during work hours (visible to Admin only)
- Verifying that visits are conducted at correct locations
🔐 Data Storage & Security
Your data is stored securely on our servers managed by iDealocean Technologies. We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted data transmission (HTTPS/SSL)
- Password hashing and secure authentication
- Role-based access control (Admin, MR, Doctor)
- Regular security assessments
🤝 Data Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share data only in the following cases:
- Within your organization (between Admin and assigned MRs) as required for business operations
- When required by law or legal process
- With service providers who assist in operating our app (under strict confidentiality agreements)
👨👩👧 Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
Upon account deletion request, we will delete your personal data within 30 days, except where retention is required by law.
🗑️ Account Deletion
You have the right to delete your account at any time. To delete your account:
- Go to Profile → Settings → Delete Account in the app
- Or contact us at support@idealocean.in
✅ Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update incorrect personal information
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Objection: Object to processing of your personal data
🍎 Apple & Third-Party Services
Our app uses the following third-party services which may collect data as per their own privacy policies:
- Google Sign-In: For authentication (Google Privacy Policy)
- Apple App Store: For app distribution (Apple Privacy Policy)
👦 Children's Privacy
Tyteen is a business application intended for professional use only. It is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.
📞 Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Company: iDealocean Technologies
- Email: idealocean.india@gmail.com
- App: Tyteen (com.idealocean.tyteen)